Refund policy

Our dish soaps, laundry detergent sheets, and carpet powders are not eligible for change-of-mind returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us promptly through our Contact page with your order number and photos of the issue. We will review the problem with our supplier and arrange an appropriate resolution.

Please contact us before sending any item back. If a refund is approved, it will be issued to your original payment method. Your bank or payment provider may take additional time to post it.

This policy does not limit any rights you have under applicable consumer law.